Describe it, don’t deploy it
New processes, forms, result screens and connections to your systems can be described in plain language and added while the system runs.
A platform for business processes that run on AI
Describe a process. AI runs it.
Write how your business works in plain language. Codexta has AI carry it out on the systems you already use—following your steps, asking the right person before anything important happens, and recording everything. Start from a ready-made package for banking, commerce, service or knowledge, and adapt any process as your business changes, by the people who run it.
Safe enough for customers: the person still decides, and the AI can’t skip a locked step.
Example / Order 1842Your rules apply
RequestFind the delayed order, issue the permitted refund, and notify the customer.
01Verified
Locate order
02Allowed
Check refund policy
03Waiting
Issue £148 refund
A manager must approveNothing is refunded until they do.
Keep
The systems your business already runs. Nothing is replaced.
Add
Your processes, written in plain language, carried out by AI.
Control
The steps that must never be skipped, locked by the system, not left to the AI.
Fast to change
Adapt a process as fast as your business changes.
A refund limit moves. A new document becomes mandatory. A new system needs connecting. With Codexta, the person who owns the process describes the change in plain language, tests it as a draft and switches it on. Small, safe improvements, one at a time: no long projects, no rebuild, no restart.
Illustration / Raise the refund limit
“Refunds up to £250 no longer need manager approval.”
DescribeThe process owner types the change in plain languageWritten
CheckCodexta checks it and refuses it if it doesn’t workChecked
TestTry it as a draft. Customers still get the old versionDraft
Switch onSomeone responsible activates it. You can always switch backLive
Draft, test, then activate
Every change is checked and refused if it doesn’t work. Each save becomes a version you can test and compare, and customers only see it when someone switches it on. You can always switch back.
Only the right people can change it
Changing how Codexta behaves is itself a permission. Everyday users never get it; only the people responsible for the process do.
Ready-made packages
Start with a package. Make it yours.
A package is a ready-to-run set of processes, controls and screens for one kind of work, built on the Codexta platform. We connect it to your systems and adjust it to your policies. Then you, or we, add the processes that make your organisation different.
Codexta for Commerce
Let customers do the things that normally need an agent on the phone—cancel, return, refund—inside your policy.
- Orders, cancellations and refunds
- Returns under per-product policy
- Search, basket and checkout
Codexta for Banking
One controlled place for customers and staff to handle accounts, payments, onboarding and credit.
- Open Banking AISP account flows
- PISP payment initiation and consent
- Accounts, cards and servicing
- Onboarding and credit applications
Codexta for Service
Answer what knowledge can answer, act on what needs an action, and diagnose what neither explains—in one conversation.
- Answers from your approved content first
- Order actions within your policy
- Hand-over to a colleague in the same chat
Codexta for Knowledge
Answers for staff and customers from your own documents, processes and manuals.
- Searches many documents at once
- Shows the source for every answer
- Remembers corrections for next time
What you get: a working package, running in your environment.Why the next process is faster: every package is built on the same platform.
Who builds it
Use a package, have us build it, or build it yourselves.
Same platform, three levels of involvement. Whichever you choose, it runs where the work already happens: inside your organisation, inside your product, or under your brand.
A package, switched on
One of our ready-made packages, connected to your systems and adjusted to your policies. The fastest route to results.
- Banking, service, commerce or knowledge
- Your systems and your policies
- Proven in a four-week pilot
Your process, built by us
When your process is unique, our engineers build it on Codexta: connections to your own systems, approval chains, and sign-off steps that hold an action until a manager approves it.
- Connections to your own systems
- Approval chains and sign-offs
- Inside your product or under your brand
Your team builds, we support
We install the full platform in your organisation so your own developers can create, test and run AI processes themselves. Everything they build belongs to you.
- Build, test and release in-house
- No lock-in
- Our architects when you need them
How Codexta works
The AI understands the request. Codexta decides what’s allowed.
Think of a well-trained new employee with a binder of your processes. For each request, Codexta pulls out only the process that fits, locks the steps that must not be skipped, and keeps a record of everything.
01
The request
A customer or colleague asks in their own words. A request about an order and a payment is split into separate tasks.
02
The right process
Only the process for that task is picked up, with only the systems it may use.
03
Locked steps
Required steps, approvals and access rules are enforced by the system, not the AI.
04
Done, and on the record
Approved changes reach your systems. Every step is recorded and can’t be edited afterwards.
The AIProposes what should happen next.
CodextaDecides what’s allowed, what must happen first, and what gets recorded.
One conversation, several tasks
A complicated request becomes a series of small, controlled tasks.
Choose an example to see how one request is split into tasks, what each task may do, and what is passed between them. These are illustrations; a pilot proves the exact controls in your environment.
For risk & security teams
The controls your risk and compliance teams will ask about.
These come with the platform. You don’t design them from scratch, and you can test every one of them in a pilot.
Each task sees only what it needs
A task gets only the information and systems it needs. When one task hands over to another, only the facts required are passed on, not the whole conversation.
Your processes, with steps locked in
Your operating processes become written, versioned instructions. Where steps, their order or approvals must not be skipped, the system enforces them.
Everyone sees only their part
What each person can see and do follows their role and the process in use. Only authorised staff can change how the system behaves.
Test changes before they go live
New processes, forms and screens are saved as drafts and tested first. Customers only see a change when someone switches it on.
Passwords the AI never sees
Passwords typed into a conversation are encrypted the moment they’re entered and never shown to the AI. System passwords live in a separate encrypted store, never in processes.
A record you can verify
Every conversation can be exported with proof that it hasn’t been altered, so reviewers can check it independently instead of taking our word for it.
Proof before rollout
Pick one process. See it working in four weeks.
Start with one process that matters.
We’d rather prove it on your real work than promise it on a slide.
- 01Week 1: choose one high-value process and agree how success is measured.
- 02Week 2: install Codexta or connect your AI provider, and connect only the systems needed.
- 03Week 2: write the process, its locked steps and its approvals.
- 04Week 3: your team uses it; we test what should be refused.
- 05Week 4: review the results and the record, and decide on going live.
Already running: UK property finance
For a UK property-finance lender, Codexta onboards investors and helps buyers build a complete finance request. An application cannot be submitted until every regulatory disclosure has been shown in full and accepted. The buyer, relationship manager and credit committee each answer only their own questions, over several days. The AI writes the credit assessment with a reason for every factor; a credit manager makes and records the decision.
Business outcome
Before we start, we agree the starting point and the target: handling time, completion rate, how often people must step in, error rate, or whatever fits the process.
What it refuses to do
We deliberately try actions that should be refused: people without the right access, missing approvals, steps out of order, and unexpected data from your systems.
The record
You review what happened at each step, what was checked, and the exported record, and confirm it is useful to the people who review your work.
Choice of AI
We test suitable AI models on the same process: smaller open models on your own hardware, or your existing provider such as OpenAI, Anthropic, Azure or AWS.
Security review
Your security team reviews sign-in, access rights, password storage, network boundaries and data retention against your policies. The platform is only one part of that review.
Your data, your AI
Your data stays with you. You choose the AI.
Codexta isn’t tied to any AI company, and we never resell AI usage. Because it gives the AI only one process at a time, it can run on smaller models on your own hardware, as well as on the big commercial ones.
Runs on your own hardware
Smaller open AI models, set up and tuned by us, running on your servers or on dedicated rented hardware.
- Conversations never leave your network
- A flat, predictable cost, not a usage bill
- Suited to banking, healthcare and fixed-budget pilots
Uses the AI account you already have
Connect Codexta to your existing contract with a provider such as OpenAI, Anthropic, Azure or AWS.
- You keep your own pricing and terms
- Switch providers without rebuilding anything
- Suited to high volumes and multi-cloud setups
Codexta stays in charge of the rules
Whichever AI you pick, the processes, locked steps, approvals and the record are handled by Codexta, not by the AI provider.
- Same controls on every model
- Passwords never shown to the AI
- No obligation to buy AI through us
Pricing
Priced for how you run it.
Run Codexta in your own organisation and there is no licence fee: you pay for getting it running and keeping it running, never per seat or per conversation. Install it as an app on a platform you already use, such as an online store, and it is a monthly plan billed through that platform.
€0
Three clear parts instead of a licence:
- 01Setup, a one-time fixed fee. We install Codexta in your cloud, your data centre or on dedicated hardware, secure it, and train your administrators.
- 02Integration, scoped per project. Our engineers connect your systems, write your processes and test them end to end, against agreed milestones.
- 03Annual support, a yearly fee covering everything on the right.
Installed as an app on another platform
When Codexta runs as an app inside a platform such as an e-commerce store, pricing follows that platform’s marketplace: a monthly plan billed through the platform, sized by how many conversations you have and how much you store. Every plan includes the same features, updates and security maintenance, and the platform’s own terms apply. Agreed response times and consulting hours come with deployments in your own organisation.
Updates and improvements
Every new Codexta feature, improvement and connection to newer AI models, as they arrive.
Support with agreed response times
Named engineers and guaranteed response times when something needs looking at.
Consulting hours included
A set number of senior consulting hours each year to review and improve your processes.
Security maintenance
Security fixes, dependency updates and regular checks that your records and stored passwords stay protected.
Direct answers
What buyers ask first.
Is this like LangChain, or the agent kits from Google and Microsoft?
Those are toolkits for engineers to build AI applications from scratch. Codexta is a finished platform: the processes, locked steps, approvals, record-keeping and screens are already in place, and your business team can adapt the processes as things change. Your engineers could build much of it with a toolkit. The question is whether you want to fund building and maintaining it. See the full comparison →
Does it replace our current software?
No. Codexta works through the systems you already have. Your systems of record stay exactly where they are.
Can the AI act without a person?
Only where you allow it. Looking things up can happen straight away, while payments, refunds, decisions and other sensitive actions can be made to wait for the right person. We agree those boundaries with you in the pilot.
Which AI does it use, and where does our data go?
Your choice: smaller open models on your own hardware, so conversations never leave your network, or your existing provider on your own contract. We never resell AI usage. See the two options →
How is it priced?
It depends on how you run it. In your own organisation: no licence fee and no per-user charges, just a one-time setup fee, integration work scoped per project, and a yearly support fee. As an app on a platform such as an online store: a monthly plan billed through that platform’s marketplace. See what’s included →
Can someone trick the AI into breaking the rules?
No serious supplier should claim that risk disappears. What we can say is that the most important rules are enforced by the system itself, not by the AI, so talking the AI round doesn’t get past them. Your security review should still test this in your environment.
Where are your certifications and benchmark results?
We don’t show badges or headline numbers we can’t back up. Ask us for the evidence that matters to your deployment, and we’ll agree the measures for your pilot up front.
Bring one real process. Leave with evidence.
We’ll map the systems, decisions, approvals and how success is measured—then show that process running on Codexta, under your rules.